Billing & Insurance Information
Payments & Fees
We endeavor to keep down the cost of your medical and dental care. Therefore, we require payment at the time of service. Cash, personal checks, and most major credit cards are accepted for payment of accounts. If other arrangements are needed, please talk to our office staff prior to receiving the services.
We encourage you to discuss fees for medical and dental care with our office staff to arrange payments that will be convenient and acceptable. We are happy to discuss any fees you may expect to incur. We do not want anyone’s financial situation to be an obstacle for good dental care; therefore, we will make every effort possible to accommodate you with an appropriate payment schedule on an individual basis. If this is your situation, please discuss this with our billing personnel. Please advise us if any financial difficulties arise.
As a convenience to our patients, we are participating providers with most major insurance carries in the area. We have agreed to accept as full payment the amount allowed by these companies. Unless under contract to do otherwise, our office will submit charges for services to your insurance provider for office visits, surgical procedures, anesthesia, and radiology scans taken. We do expect co-payment at the time of these services. Please remember that your medical insurance is a contract between you and your insurance company. We consider you primarily responsible for any charge or co-payment not paid by insurance. Many companies do not pay the total fee for services rendered in spite of what they may claim.
As stated previously, we will assist you in filing claims. You can help by checking with your insurance company to see whether or not the requested services are a covered benefit. We do request assignment on all insurance forms. Overpayment by an insurance carrier will be refunded to you. Again, you are ultimately responsible for your bills regardless of what the insurance pays.
You’ll notice a list of insurance companies that we participate with; this list changes periodically; it is your responsibility to check with your plan for our participation. While we may participate with these companies, not all plans within the company are included. Please check on your particular plan.
Ameritas / Principal
Anthem HealthKeepers Dental
Assurant (Sun Life Financial)
DentaQuest (Medicaid, under 21)
If you have any questions or comments please feel free to speak with our office staff at (540) 437-1230.